Cancellation and refund policy

Last updated: 11 October 2026

1. Each tour has its own cancellation policy

Most tours can be cancelled free of charge up to 24, 48 or 72 hours before the start time. Some tours are non-refundable. The policy that applies is shown on the tour page and on the checkout page.

2. How do I cancel?

Write to us on WhatsApp ([WhatsApp number]) or by e-mail ([E-mail address]) with your booking code (F2T-…). The time your message reaches us counts.

3. Refunds

For cancellations within the free cancellation period, the full amount is refunded to the card you paid with, in the same currency. Fun2Trip starts the refund within 14 days at the latest; how long it takes to appear on your account depends on your bank.

4. Late cancellations and no-shows

Cancellations after the free cancellation period and no-shows are not refunded. Not being ready at the pickup time counts as a no-show.

5. Tours cancelled by the agency

If a tour is cancelled because of weather, safety, official decisions or too few participants, you will be offered another date or a full refund.

6. Changing the date or the number of people

Changes depend on availability and must be requested within the free cancellation period. Any price difference will be communicated.